Mid & Back-Office

Mid and back-office systems are essential components of a travel booking engine, providing the necessary tools and functionality to support and manage the travel booking process. Some key mid and back-office features for travel booking engine include:

Inventory management: Allows travel companies to manage their travel inventory, including flight seats, hotel rooms, and rental car availability.

Order management: Provides tools for managing travel orders, including booking confirmation, payment processing, and cancellations.

Reporting and analytics: Offers detailed reporting and analytics to help travel companies understand their business performance and identify cost-saving opportunities.

Accounting and finance: Integrates with accounting and finance systems to manage invoices, payments, and revenue recognition.

Supplier management: Allows travel companies to manage their relationships with suppliers, including contracts, pricing, and commission management.

Customer relationship management (CRM): Provides tools for managing customer relationships, including customer data, loyalty programs, and marketing campaigns.

User management: Allows travel companies to manage user access, permissions, and roles within the system.

Integration with other systems: Mid and back-office systems can integrate with other systems, such as marketing automation and human resources, to provide a more seamless and streamlined experience.

Overall, mid and back-office features are critical to the success of a travel booking engine, providing the necessary tools and functionality to support and manage the travel booking process effectively.